Help & Information
Find answers to the most common questions about our collections, orders, sizing, shipping, returns, and more. We’re here to make your shopping experience simple, seamless, and stress-free.
Which items can be returned?
At FOURKARTS, your satisfaction is our priority. We offer a simple return and exchange process for eligible products purchased through our website. Eligible kurtis, dresses, suits, and other ethnic wear can be returned or exchanged within 8–10 days of delivery, provided the product is unused, unworn, unwashed, and returned with its original tags and packaging.
Customized products, accessories, and items marked as non-returnable are not eligible for return or exchange. Please refer to our Returns & Exchanges policy for complete details.
What size should I order?
To help you choose the right fit, we provide a size chart on each product page. We recommend checking the measurements carefully before placing your order, as sizing may vary depending on the style and design.
If you need help choosing a size or have questions about the measurements of a particular product, please Contact Us and our team will be happy to assist you.
Will I receive a quality product from FOURKARTS?
Absolutely. At FOURKARTS, we focus on bringing you stylish, comfortable, and high-quality women’s ethnic wear. Every product goes through a quality check before dispatch to ensure it meets our standards for fabric, stitching, finishing, and overall appearance.
How long does shipping take?
Orders are generally processed and dispatched within 7–12 business days. Once dispatched, delivery usually takes approximately 3–5 business days, depending on your location and the courier service.
For any urgent or express delivery requirements, please contact us before placing your order to check availability.
Do you ship across India?
Yes! FOURKARTS delivers across India. Shipping charges and estimated delivery times may vary depending on your location. The applicable shipping charges and delivery details will be displayed during checkout.
Need Help?
Find quick answers about orders, sizing, shipping, returns, and more. We’re here to make your shopping experience easy and hassle-free.
I saw an outfit at a FOURKARTS store but it's not online. How can I purchase it?
We'd be happy to help! Please email us with details about the garment you're interested in at support@fourkarts.com, and our team will respond within 24 hours. We'll check the availability of the product and get in touch with you if it's still in stock.
Are the colors shown on the website accurate to the garments?
We make every effort to display the colors of our garments as accurately as possible on our website. However, please be aware that the colors you see on your electronic device may vary slightly from the actual garment color due to screen differences. Please also note that slight variations can occur in hand-embroidered items, which adds to their unique charm.
Can I place an order for an item that is out of stock?
If an item you love is currently sold out, simply select your desired size on the product page and send us a request with your contact information. We'll notify you as soon as the product becomes available again.
How do I know the products you sell are authentic?
At FOURKARTS, we take the authenticity of our products very seriously. We source all our items directly from authorized brands, designers, and verified distributors, ensuring you receive genuine, high-quality fashion. We are a trusted platform committed to bringing you authentic USA designer wear that has been carefully curated by our experienced merchandisers.
How do I know if my order has been placed?
Once you've successfully placed an order with FOURKARTS, you'll immediately receive an email confirmation and a text message confirming your order details. Also the order should be visible in your account dashboard.